True to their word, there were no surprise fees, either.
I hired Jensen Moving and Storage to move my things across Florida. The two men on my job showed up on time, acted professionally, weren't rough with my stuff, and worked hard and steadily amid high July temperatures and humidity. Any damage was minor and unimportant to me. A few leaves came off my artificial trees. A couple of small pieces of laminate came off an old wall unit that already had seen better days and that I did NOT ask them to take extra care with. Frankly, I've caused similar damage to it with no effort. What impressed me most was that their estimate was spot on, despite not seeing the load beforehand and going by whatever my sister told them. (She is not familiar with my stuff, as she lives in another state, but I had her getting estimates.) If I had not run late meeting them at the unloading site, the job would have timed out EXACTLY as they estimated. True to their word, there were no surprise fees, either.